Adobe pdf printer driver stops3/15/2024 ![]() ![]() Changing drivers for the Adobe PDF printer.Deleting and manually installing the Adobe PDF Printer.Uninstalling/reinstalling ScanSnap Manager software (re-installed with no issues).uninstalling/reinstalling acrobat and then updating acrobat. ![]() At the point in the scanning process when the PDF would usually be rendered, the ScanSnap software returned a "Failed to communicate with the ScanSnap" error box and the PDF was not created. Additionally, in my case the print jobs were stuck in the print spooler and couldn't be cancelled and deleted from there using the options available in the print queue dialog (but they could be deleted by stopping the spooler service and manually deleting the items in the print queue).Īn additional symptom (that I later found was related to this issue) is that I was unable to scan to PDF using my Fujitsu ScanSnap ix500 scanner. I was experiencing similar symptoms as described by OP with the exception that I was able to close the "Creating Adobe PDF" dialog by clicking the close button ("X") for the dialog box. ![]()
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